Payment acceptance

To increase the overall competitiveness of O'ZBEKISTON POCHTASI JSC in the market for providing payment acceptance services, as well as to reduce the amount of manual labor and, accordingly, increase the productivity of employees involved in the payment acceptance process, an Automated Payment Acceptance System (AS PP) was developed.

The implementation of the system allowed O'ZBEKISTON POCHTASI JSC to achieve the following goals:

• Improving the quality of services provided for accepting payments, both for the population and for service providers;
• Ensuring the ability to accept payments from the population and legal entities, regardless of place of residence (location), in any division of O'ZBEKISTON POCHTASI JSC;
• Significant reduction in operating costs for organizing processes for accepting payments from the population and, accordingly, increasing the profitability of the relevant divisions of O'ZBEKISTON POCHTASI JSC from this type of activity;
• Increasing the efficiency of managing this type of activity, the emergence of the opportunity and means to centrally manage the conditions and control the quality of services provided to clients, quickly expand the list of services provided, and implement a unified accounting and tariff policy in this type of activity;
• Increasing the efficiency of information processing while simultaneously increasing the types and procedures for its processing;
• Ensuring the accuracy of accounting and assessment of the status of mutual settlements with service providers for received payments;
• Providing employees of O'ZBEKISTON POCHTASI JSC and service providers with the means of comprehensive analysis and monitoring of public payments in various sections according to various parameters and criteria, which in turn will allow management personnel to make informed management decisions;
• Unification of regulatory and reference information used in technological processes for accepting payments, which in turn will ensure data consistency and facilitate the exchange of information between O'ZBEKISTON POCHTASI JSC, service providers and other interested organizations and departments;</ li>
• Ensuring complete and timely awareness of management personnel at all levels and improving the quality of decisions made;
• Ensuring increased awareness of the population about the activities of O'ZBEKISTON POCHTASI JSC in terms of accepting payments.

Composition

Administration subsystem

This subsystem provides programmatic protection against unauthorized access to AS PP, creation and configuration of roles, and manages access rights to certain functions for various categories of users through a system of roles. Allows you to keep records of users and their powers, provides monitoring of user actions, manages settings and opens and closes accounting periods.

Subsystem “Maintaining regulatory and reference information”

This subsystem ensures the maintenance and up-to-date maintenance of departmental and general regulatory reference information (RNI) used in the system.

Subsystem “Maintaining a unified customer database”

This subsystem provides solutions to issues of creating and maintaining a unified database of system clients. The client of the system is an individual or legal entity for whom a personal account is opened. The system client acts as a payer for utilities and other services.

Subsystem “Maintaining a unified database of service providers”

This subsystem provides solutions to issues related to the creation and maintenance of a unified database of service providers.

Subsystem “Maintaining a database of tariffs for services”

This subsystem provides solutions to issues of maintaining a database of tariffs for services. Each type of service has its own tariffs and also has different payment methods.

Subsystem “Maintaining contracts with suppliers”

This subsystem provides solutions to issues of maintaining a database of contracts with service providers. An appropriate agreement is signed with each service provider to accept payments for the services of this provider from the public, indicating the amount of payment for accepting payments (commissions) and other conditions that determine the procedure for mutual settlements between O'ZBEKISTON POCHTASI JSC and the service provider.

Subsystem “Maintaining objects and personal accounts of clients”

This subsystem provides solutions to issues related to maintaining a database of personal accounts. For each object (house, apartment, cottage, etc.) of the payer (client), personal accounts (sub-accounts) are opened, into which all payments for utilities and other services made by the client in the territory of the Republic must be kept. Each object has its own parameters, which are taken into account when calculating the amount of payment for the services provided (area, number of residents, etc.).

Subsystem “Maintaining a database of meters”This subsystem provides solutions to issues related to maintaining the meter database. Each property (house, apartment, cottage, etc.) has meters for various purposes for accounting: electricity, gas, hot and cold water. Each meter has its own type, serial number and reading history.

Subsystem “Acceptance of payments on personal accounts”

This subsystem provides solutions to issues of accepting payments for utilities and other services from the population. Payments are accepted through personal accounts, which are in turn associated with objects (house, apartment, cottage, etc.). Each personal account contains a history of payments made and projected or actual debt. The client (payer) of the system can find out his debt for services provided using information from his personal account. Further, he can pay for any service with its reflection in the personal account.

Subsystem “Consolidated reporting”

This subsystem provides consolidated reporting. Consolidated reporting contains information on payment acceptance, combined for various levels, which allows you to analyze the process of payment acceptance as a whole for the region, district (city) and the Republic. Consolidated reporting provides analysis of the payment acceptance process, as well as analysis of data for the divisions of O'ZBEKISTON POCHTASI JSC and provides information for guidance for making decisions on the optimal management of payment acceptance processes.

Subsystem “Monitoring and reporting”

This subsystem ensures monitoring and reporting on accepted payments for divisions of O'ZBEKISTON POCHTASI JSC at the district, regional and republican levels. Each module implements a convenient, intuitive search for relevant data according to various criteria specified by the user.